Which term describes a reaction to conflict that involves ignoring the problem?

• A. Compromise
• B. Negotiation
• C. Confrontation
• D. Avoidance

Answer: (D)

Handling conflict involves different reaction styles, and this item focuses on the avoidance style—choosing to ignore the problem rather than address it. Avoidance is the best descriptor for ignoring the issue because the person steps away or refuses to engage, postponing the discussion. This differs from compromise, where each side gives a little to reach a middle ground; negotiation, which involves talking through options to reach an agreement; and confrontation, which means facing the issue directly and addressing it head-on. Avoidance can reduce immediate discomfort, but it leaves the root cause unresolved and may let resentment grow or the problem recur. For example, if two teammates disagree about split responsibilities, one might avoid bringing it up, hoping it will go away, which delays a solution.